Privacy Policy

Our contact details  

Name: Emily Staniland 

Address: 85 Great Portland Street, First Floor, London, W1W 7LT 

Phone Number: 01525 591 031 

E-mail: e.m.staniland@gmail.com 

This privacy policy applies to all personal information we collect or process about you. 

We take protecting your privacy very seriously and will always take all reasonable steps to  ensure that your information is safe and confidential. 

‘Personal information’ is information, or a combination of pieces of information, that could  reasonably allow you to be identified. 

We may update this policy from time to time without notice to you, so please check it  regularly, particularly if you are sending personal information to us. 

The type of personal information we collect 

In order to provide our tutoring and mentoring services it is necessary that we collect and  process  certain personal  information  about  our  clients  and  students. We  currently  collect  and process the following information: 

• Your full name 

• The student’s full name 

• Your contact information such as email address and phone number • The student’s contact information such as email address and phone number • Your home address 

We may also collect personal data when you use our website. Information such as your IP  address and details of your device may be used in order to help maintain our site analytics. 

This information may also include details about your use of this website, including: 

• Clicks 

• Internal links 

• Pages visited 

• Scrolling 

• Searches 

• Timestamps 

We share this information with Squarespace, our website analytics provider, to learn about  site traffic and activity. 

We may also  collect  other  non-personal  data  such as  the  student’s age,  school  name and  school year in order to tailor our services appropriately and to provide ongoing support.  

In  general,  we  do  not  request  nor  process  special  categories  of  personal  data  unless  this  information  is  deemed  strictly  necessary  and  is  provided  with  the  explicit  consent of  the  client.  In the  event  that  information  concerning  a  student’s  health  or  special  educational  needs as a result of a medical condition is provided  to us during  the course of our normal  business activities,  this information will be handled  sensitively and not used  for any other  purpose other than to protect the vital interests of the student and to inform the teaching  approach and tailored lesson content. 

If such information is provided to us, you maintain the right to withdraw your consent to the  processing of that information at any time by contacting us at e.m.staniland@gmail.com. 

How we get the personal information and why we have it 

Most  of  the  personal  information  we  process  is  provided  to  us  directly  by  you  through  completion of our initial contact form or if you enquire about our services directly via email,  text  or  over  the  phone.  This  information  is  necessary  for  one or  more of  the  following  reasons: 

• To contact clients to arrange lesson dates  

• To allow lessons to take place (either online or face to face at a client’s address) • To send the ‘Tutoring Contract’ for signing prior to lessons 

• To inform clients of my teaching materials, teaching plan and teaching style • To set homework 

• To assess and provide feedback to students 

• To send update reports (informal updates including work completed and tutor  feedback) 

• To receive payment for services provided 

• To raise any concerns around student performance or behaviour 

Cookies and information obtained through use of our website  

We  also  receive  personal  information  indirectly,  via  website  cookies  and  other  similar  technologies, which are small files or pieces of text that download to a device when a visitor  accesses  a  website  or  app.  For  information  about  viewing  the  cookies  dropped  on  your  device, visit The cookies Squarespace uses. 

• These functional and required cookies are always used, which allow Squarespace,  our hosting platform, to securely serve this website to you. 

• These analytics and performance cookies are used on this site, as described  below, only when you acknowledge our cookie banner. We use analytics cookies  to view site traffic, activity, and other data. 

By  using  our  website you  consent  to  our  use  of  cookies  and  the  cookies  we  use  will  be  stored on your device (unless rejected or disabled by your browser). 

Internet  browsers  normally  accept  cookies  by  default.  However,  all  modern  browsers  let  you turn off either all or third-party cookies. If you do not accept our use of cookies as set  out above, please set your browser to reject cookies. However, this may impair your ability  to  use  our  website.  The  option  to  do  this  is  usually  found  in  your  browser’s  Options,  Settings, or Preferences menu. 

Lawful basis for processing your personal information 

Under Article 6 of the UK General Data Protection Regulation  (UK GDPR),  the lawful bases  we rely on for processing your personal information are:  

(a) We have your consent. You are able to remove your consent at any time. You can do this  by contacting e.m.staniland@gmail.com 

(b) We have a contractual obligation. 

(c) We have a legal obligation. 

(f) We have a legitimate interest. 

In the event that you or the student volunteer any sensitive personal data (special category)  such  as  that  relating  to  a  health  or medical  condition,  then the UK  GDPR  Article  9  lawful  basis we rely on for processing that sensitive personal information is:

a) We  have your  explicit  consent. You are able  to  remove your  consent at any  time.  You can do this by contacting e.m.staniland@gmail.com 

Please note, as set out in the UK GDPR and Data Protection Act 2018, a child aged 13 and  above is deemed competent (unless the contrary can be proven on a case by case basis) to  provide their own consent to the processing of their own personal data. 

Who we share your data with 

We  will  not  disclose  any  of  your  personal  data  except  in  accordance  with  this  policy,  or  when we have your permission, or under special circumstances, such as when we believe in  good faith that the law requires it or to protect the rights and safety of others. This includes  disclosing your details if required to the police, regulatory bodies or legal advisors. 

We will periodically share minimal personal data (such as your name) with our accountants  and HMRC as part of managing our financial actions and relevant legal obligations. 

How we store your personal information and for how long 

In our commitment to upholding your privacy rights we maintain appropriate technical and  organisational controls to protect your personal information. For example, our online forms  are always encrypted and only those who have a business need to access your information  and who are trained in handling data securely will have access to your information.  

We  will  only  ever  keep your  personal  information  for  as  long  as  we  have  a  legitimate  business need or there exists a legal requirement. Typically we will retain your information  for the duration of any client tuition and then for a further twelve months after the tuition  has expired, in order to meet our legal obligations. Minimal information may also need to be  retained  for HMRC  obligations,  often  for s  period  of seven  years.  After  such  time as  your  personal information is no longer required it will be securely deleted from our systems.

Your data protection rights 

Under  UK  GDPR,  you  have  a  number  of  rights when  it  comes  to  your  own  personal  information and the way it is processed by organisations, including us. These include: 

Your right of access - You have the right to ask us for copies of your personal information.  

Your right to rectification - You have the right to ask us to rectify personal information you  think is inaccurate. You also have  the  right  to ask us  to complete information you  think is  incomplete.  

Your  right  to erasure - You have  the  right  to ask us  to erase your personal information in  certain circumstances.  

Your  right  to  restriction  of  processing - You  have  the  right  to  ask  us  to  restrict  the  processing of your personal information in certain circumstances.  

Your  right  to  object  to  processing - You  have  the the  right  to  object  to  the  processing  of  your personal information in certain circumstances. 

Your  right  to  data  portability - You  have  the  right  to  ask  that  we  transfer  the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we  have one month to respond to you. 

Please contact us either by phone (01525  591 031) or email  (e.m.staniland@gmail.com) if  you wish to make a request. 

How to complain 

If  you  have  any  concerns  about  our  use  of  your  personal  information,  you  can  make  a  complaint to us at e.m.staniland@gmail.com. 

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:             

Information Commissioner’s Office 

Wycliffe House 

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF 

Helpline number: 0303 123 1113 

ICO website: https://www.ico.org.uk